LEARNING PLANS & COURSES
Orientation - Office Staff
(Average Time: 0:37:17)
WC Orientation, Waste Training 101 - Terminology, Waste Training 102 - Vehicles and Waste Training 103 -
Containers.
Customer Service Representative
(Average Time: 2:51:16)
WC Orientation, Waste Training 101 - Terminology, Waste Training 102 - Vehicles, Waste Training 103 -
Containers, Broker 101, Customer Service (5 Parts), Compactor Training (Part 1 & 2), Inside Sales,
Introduction to Tooty, Tooty Scripts, Recycle360 and Recycle360Link.
Inside Sales Representative
(Average Time: 2:00:00)
WC Orientation, Waste Training 101 - Terminology, Waste Training 102 - Vehicles, Waste Training 103 -
Containers, Compactor Training (4 Parts), Antitrust (3 Parts), Recycle360 and Inside Sales
Sales Representative - Solid Waste
(Average Time: 4:51:51)
WC Orientation, Waste Training 101 - Terminology, Waste Training 102 - Vehicles, Waste Training 103 -
Containers, Compactor Training (4 Parts), Antitrust (3 Parts), Recycle360, Recycle360Link, iPad, Special
Waste, Fundamentals of Prospecting (3 Parts), Operational Efficiencies, Rate Adjustment Defensive Training
and Price Increase.
Managers
All courses, Antitrust (Time: 0:39:16) is the only mandatory course.
NOTE: Managers can assign team members additional courses. For more information, login then click on
“Take a Tour?”.
Help & Instructions
Enrollment
:
A
manager,
clicks
the
“Enroll”
button
then
completes
the
enrollment
form
for
the
new
hire(s),
be
sure
to
choose
the
correct
position
for
the
new
hire.
Once
done,
click
the
submit
button
on
the
form.
Login
information
will
be
sent
by
the
next
business
day.
It
is
suggested
a
new
hire
complete
the
training within the first few weeks of employment.
Login
:
Once
the
login
information
is
received,
click
on
the
“Login”
button
to
begin
taking
the
courses.
The
online
courses
require
sound
which
is
not
currently
available
on
the
WC
Citrix
Network.
Your
login
information
will
contain
a
link
to
this
page
and
can
be
used
from
any
computer,
home
or
work.
Please
see
your District or Sales Manager for an alternative computer solution off of the WC Citrix Network.
Support
:
A
high
speed
internet
connection
is
required
with
a
sound
capable
computer
having
a
minimum
memory of 512 mb and Windows 7, Windows 8, or Windows 9 as the operating system.
For Support Call 713-589-9929 or email Admin at WasteIndustryTraining.com.
Double click the screen to return to the top.
ORIENTATION
SALES
ORIENTATION
CUSTOMER SERVICE
Course Descriptions (mouseover for more information)